Shipping Policy
Domestic Shipping (Within India):
Welcome to Gulal Couture! We take great pride in providing a seamless shopping experience for our customers all across India. Our shipping policy ensures that your exquisite indo-western apparel reaches you safely and in a timely manner. Please read the following details regarding our domestic shipping policy:
- Order Processing Time: At Gulal Couture, we believe in creating every product with love and precision. As such, all our apparel is made to order. Once you place an order on our website, please allow us 1-2 business days to process and confirm your purchase.
- Delivery Time: We understand your excitement to receive your handcrafted apparel, and we're committed to delivering it as swiftly as possible. The delivery time for all domestic orders is estimated to be within 5 to 10 business Days. However, please note that the exact delivery date will depend on the specific product you have ordered, as each piece is carefully crafted to perfection.
- Shipping Partner: To ensure a smooth and reliable delivery process, we have partnered with Delhivery, a trusted logistics company. Once your order is dispatched, you will receive an email containing a tracking link from Delhivery. This link will enable you to track the real-time status of your package until it reaches your doorstep.
- Shipping Fee: At Gulal Couture, we are delighted to offer FREE shipping on all domestic orders. There are no additional charges for the delivery of your beautiful Gulal Couture creations, regardless of your location within India.
- Multiple Shipments: If your order includes multiple items, they may be shipped separately to ensure prompt delivery and to avoid any delays. Rest assured, you will receive separate tracking links for each shipment.
- Delivery Address: To ensure smooth delivery, please provide an accurate and complete shipping address during checkout. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
- Undeliverable Packages: In rare cases where the courier service is unable to deliver your package, multiple delivery attempts will be made before the item is returned to us. Our dedicated customer support team will promptly get in touch with you to resolve any such issues and arrange for re-shipment if needed.
International Shipping:
Gulal Couture is thrilled to bring the allure of Indo-Western fashion to customers worldwide. Our international shipping policy is designed to ensure that you receive the same level of service and care, regardless of your location. Please review the following details regarding our international shipping policy:
- Order Processing Time: Just like our domestic orders, all products for international customers are made to order. We require 1-2 business days to process and confirm your order.
- Delivery Time: The estimated delivery time for international orders is within 1 to 3 weeks. However, please note that the exact delivery date will vary depending on the specific product you have ordered. Each piece is crafted meticulously to cater to your unique fashion sense.
- Shipping Partner: To ensure reliable and efficient delivery, we have partnered with Delhivery for international shipments as well. Once your order is dispatched, you will receive an email with a tracking link from Delhivery. This link will enable you to track your package's journey until it reaches you.
- Shipping Fee: We are pleased to offer FREE international shipping to all our valued customers around the globe. There are no additional shipping charges for international deliveries, allowing you to indulge in our Indo-Western creations without any worries.
- Customs and Duties: Please be aware that your order may be subject to customs duties, taxes, or fees imposed by your country's authorities. These charges, if applicable, are the responsibility of the recipient. We recommend checking with your local customs office for more information.
- Address Accuracy: To ensure successful delivery, kindly provide an accurate and complete shipping address during checkout. We cannot be held responsible for any delays or delivery problems caused by incorrect or incomplete addresses.
- Multiple Shipments: If your order includes multiple items, they may be shipped separately for quicker delivery and to minimize any potential customs-related delays.
- Undeliverable Packages: In the rare event that the courier service is unable to deliver your package, multiple delivery attempts will be made before the item is returned to us. Our customer support team will reach out to you promptly to resolve any issues and arrange for re-shipment, if necessary.
At Gulal Couture, we are dedicated to ensuring a delightful shopping experience for all our customers. Our shipping policy has been crafted with care to provide you with transparency and peace of mind throughout the order fulfillment process. Should you have any questions or concerns about our shipping policy, please feel free to reach out to our friendly customer support team. Happy shopping!